Customer Relationship Management


Adaptability plays a key role in the evolution process of any business strategy. Today’s business front has evolved into a diverse yet integrated system where the consumer is more vocal about their demands, choices and their purchasing justifications.
Given this changing scenario, the CRM landscape needs to evolve, evolve into something having the ability to track every little behavioural change, patterns, metrics and leverage this information for better garnering of their leads for tailored tending purposes.
With an unparalleled customer satisfaction (CSAT) index of 9.57, ADROSONIC helps organizations harness the  power of cloud, social, mobility, and analytics by providing smart, agile, comprehensive, and tailored solutions that enable them to understand their customers better.

Microsoft Dynamics 365

Microsoft Dynamics 365 enables you to transform your business for the Era of Intelligence by seamlessly unifying CRM and ERP from Microsoft’s Intelligent Cloud called Azure. 
On the brink of rising expectations, quick and relevant answers are required by consumers on any channel, even on the fly. Built-in intelligence delivers faster, more personalized service and adds value to every interaction. Explore infinite with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals.
ADROSONIC enables you to digitally transform your customer journey. With an integrated platform and data that provide a complete view of your customers, you can personalize customer experiences across every touchpoint at global scale.

Case Study: A Scalable Partner Relationship Management Automation using Salesforce | Tata Trusts Know More